• Shipping policy

Shipping policy

 

Thank you for shopping with The Trading Card Post. We are committed to processing and delivering your orders as quickly and securely as possible. Please review our Shipping Policy below for information about order processing, shipping times, and delivery expectations.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully authorized.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).

Please note that processing times are separate from shipping times.

Shipping Time

After your order has been processed, the estimated delivery time is:

Standard Shipping: 3–5 business days

Delivery estimates begin once your package has been shipped.

While we make every effort to meet these estimates, delivery times are not guaranteed and may vary due to circumstances beyond our control, including:

  • Severe weather
  • Carrier delays
  • High shipping volumes
  • Holidays
  • Natural disasters
  • Incorrect or incomplete shipping information

Shipping Destination

At this time, The Trading Card Post ships to addresses within the United States.

If we expand our shipping destinations in the future, this policy will be updated accordingly.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.

Any available free shipping promotions will also be clearly indicated at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and shipment details (when tracking is available).

Tracking information may take up to 24 hours to become active after the shipping confirmation email has been sent.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, shipment delays or additional carrier fees may occur.

If you notice an error in your shipping address, please contact us as soon as possible. We will make every reasonable effort to update your information before your order ships, but we cannot guarantee changes once processing has begun.

Lost or Delayed Packages

If your shipment appears delayed beyond the estimated delivery window, please contact our customer support.

We will work with the shipping carrier to investigate the shipment and assist in resolving the issue as quickly as possible.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

To help us process your claim, please provide:

  • Your order number
  • Photos of the damaged package
  • Photos of the damaged product(s)

After reviewing the information, we will determine the appropriate resolution, which may include a replacement or refund where applicable.

Missing Items

If your order arrives with missing items, please notify us within 7 days of delivery.

Our team will investigate the issue and work to resolve it promptly.

Refused or Undeliverable Shipments

If a shipment is refused by the customer or returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply before the order can be reshipped.

Refunds for returned shipments may be reduced by any non-refundable shipping or carrier fees where permitted by law.

Order Cancellations

Orders may be canceled before they enter processing.

Once an order has been processed or shipped, it can no longer be canceled. If eligible, you may request a return after delivery in accordance with our Return & Refund Policy.

Contact Us

If you have any questions about shipping or your order, please contact us.

The Trading Card Post

Email: contactsupport@tradingcardpost.shop

Phone: +1 (541) 613-1097

Address:
211 Pine St Ste C
Rogue River, OR 97537
United States