Pre-Order Information
Thank you for choosing The Trading Card Post. We occasionally offer selected trading card hobby boxes and collectible products as pre-orders, allowing customers to reserve items before their official release or before inventory arrives at our fulfillment facility.
Please read the following information carefully before placing a pre-order.
What Is a Pre-Order?
A pre-order allows you to reserve an upcoming product before it becomes available for shipment.
Pre-order items are not immediately available for delivery and will ship only after inventory has been received and prepared for fulfillment.
The estimated release or shipping date will be displayed on the product page whenever available.
Payment
Payment for pre-order items is collected at the time you place your order.
This reserves your purchase and allows us to allocate inventory for your order.
Shipping Schedule
Pre-order products are shipped after they become available.
Once inventory arrives, orders are generally:
- Processed within 1–3 business days
- Delivered within an estimated 3–5 business days after shipment within the United States
Please note that release dates and supplier delivery schedules are determined by manufacturers and distributors and may change without notice.
Orders Containing Pre-Order and In-Stock Items
If your order contains both pre-order items and currently available products, your order may be held until all items are available for shipment unless otherwise specified on the product page.
If separate shipments are available for a particular order, additional shipping charges may apply.
Release Date Changes
Manufacturers occasionally delay product releases.
If a release date changes, we will ship your order as soon as the product becomes available.
While we make every effort to provide accurate estimated dates, release schedules are outside of our control and cannot be guaranteed.
Product Availability
Placing a pre-order reserves your requested product, subject to supplier allocation and inventory availability.
In the unlikely event that we cannot fulfill your pre-order due to supplier shortages or other unforeseen circumstances, we will notify you promptly and issue a full refund for the affected item(s).
Order Changes
If you wish to modify or cancel your pre-order, please contact our customer support as soon as possible.
Requests will be reviewed based on the current processing status of your order.
Once a pre-order has entered fulfillment or shipped, changes or cancellations may no longer be possible.
Returns and Refunds
After a pre-order item has been delivered, it is covered by our standard 30-day Return & Refund Policy, provided the item meets the eligibility requirements outlined in that policy.
Opened hobby boxes, opened trading card packs, and other non-returnable items remain subject to the exclusions described in our Return & Refund Policy.
Shipping Confirmation
When your pre-order ships, you will receive a shipping confirmation email containing your tracking information (when available).
Tracking details may take up to 24 hours to become active after shipment.
Questions About Pre-Orders?
If you have any questions before placing a pre-order, our customer support team is happy to assist.
The Trading Card Post
Email: contactsupport@tradingcardpost.shop
Phone: +1 (541) 613-1097
Address:
211 Pine St Ste C
Rogue River, OR 97537
United States
Thank you for choosing The Trading Card Post. We appreciate your trust and look forward to delivering your collectible products as soon as they become available.