Contact information
At The Trading Card Post, we’re committed to providing excellent customer service. Whether you have questions about an order, a product, shipping, returns, or anything else, our support team is here to help.
We aim to respond to all inquiries as quickly as possible during our regular business hours.
Customer Support
contactsupport@tradingcardpost.shop
Phone
+1 (541) 613-1097
Business Address
The Trading Card Post
211 Pine St Ste C
Rogue River, OR 97537
United States
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (Pacific Time)
Saturday: 10:00 AM – 4:00 PM (Pacific Time)
Sunday: Closed
Holiday hours may vary.
Before Contacting Us
To help us assist you as quickly as possible, please include the following information in your message whenever applicable:
- Your full name
- Order number
- Email address used for the purchase
- A detailed description of your question or issue
- Photos of the product or packaging (if reporting damage or an incorrect item)
Providing this information allows us to process your request more efficiently.
Order Support
Please contact us if you need assistance with:
- Order status
- Shipping updates
- Tracking information
- Returns and refunds
- Exchanges
- Damaged or defective items
- Incorrect items received
- Product questions
- General customer support
Response Time
We strive to respond to all customer inquiries within 1 business day. During periods of high order volume, responses may take slightly longer, but we will make every effort to assist you as promptly as possible.
Thank you for choosing The Trading Card Post. We appreciate your trust and look forward to serving you.